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JetBlue Promise Program

JetBlue, the budget airline based in New York, has added a new program that should appeal to the masses. If you’re planning on traveling somewhere in JetBlue’s limited network and you aren’t 1000% sure of your future at your company, you can take advantage of the new Promise Program. The Promise Program offers a full refund for airfare to any person who loses his or her full-time job prior to travel.

“JetBlue is committed to helping customers book stress-free travel plans, and based on their feedback we made adjustments to our refund policy to allow them to book with confidence,” said Robin Hayes, executive vice president and chief commercial officer for JetBlue Airways. “This price promise allows them to book early and take advantage of our low fares without worrying they will lose their money if they need to cancel their trip due to job loss.”

Apparently this is only a temporary deal, though. According to the press release, customers who book flights between February 1 and June 1, 2009 and lose their job on or after February 17 may be eligible for The JetBlue Promise Program. In order to receive a full refund, you must notify JetBlue at least 14 days prior to the date of travel. You can get a refund, however, for yourself and up to nine customers traveling on your reservation. So, if you get fired 3 days before your trip or after June 1, then you’re just S.O.L. But in the meantime you’re covered.

The Fine Print

The JetBlue Promise Program is valid for bookings originating in the United States only and excludes group bookings, Getaways vacation packages and cruises. Purchases made with JetBlue Gift Cards or vouchers, TrueBlue Award Travel or travel certificates are not eligible. More information about how the program works, including the required Eligibility Letter and further instructions, can be found at For general inquiries, customers can email their full name, contact information and reservation number to